Website Maintenance
Hello there, Web Warrior! In the vast realm of the internet, having a website isn’t enough; keeping it in prime condition is the real challenge. That’s where we come in. Welcome to Wandering Willow’s Website Maintenance services – where we ensure your digital home remains up-to-date, secure, and ever-shining.
Ever tried watching your favourite show and it keeps buffering? Super annoying, right?
That's how folks feel when they visit a website and it's slow, glitchy, or – yikes – down. And for a business, that's not just annoying; it's lost sales.
Our Solution
Here's where we roll up our sleeves. We're a website maintenance service that's all about keeping your online space in tip-top shape. Think of us as the behind-the-scenes tech wizards, fine-tuning your site, squashing bugs, and making sure everything's up-to-date and secure.
Our Results
Businesses that team up with us see way fewer hiccups and way more happy customers. In fact, our clients typically see a 95% reduction in site issues and a huge boost in performance. So, want to ensure your website is always putting its best foot forward?
Trusted By
Why Choose Wandering Willow for your website maintenance?
We ensure your digital home remains up-to-date, secure, and ever-shining.
Expert Team
Our seasoned professionals are always on their toes, ready to jump into action.
Affordable Plans
We offer a variety of packages to cater to businesses of all sizes.
24/7 Monitoring
We're always watching, ensuring your site stays up and runs flawlessly.
Friendly Support
Have a query? Need assistance? Our team is just a call or email away.
- Service Benefits
Our Website Maintenance Services Include:
- Regular Updates: CMS, plugins, themes, and other software updates to keep your site in peak performance.
- Backup & Restoration: Frequent backups of your website data, ensuring you're ready for any mishaps.
- Security Monitoring: Active monitoring for threats and vulnerabilities. We act swiftly at any hint of trouble.
- Content Updates: Need to change some text, images, or add a blog post? We've got you covered.
- Performance Optimisation: Regular checks to ensure your site loads quickly and offers visitors a seamless experience.
- Bug Fixes: Encountered an issue? Our team will be on it ASAP, ensuring minimal disruption.
Website Maintenance Packages
We believe in complete transparency in our pricing. Discover our competitive pricing structures that ensure your investment reaps significant rewards.
Standard Maintenance Package
Essential maintenance for startups and small businesses. This package covers basic updates and monthly backups to keep your website running smoothly.
- WordPress Plugin Updates
- WordPress Version Updates
- WordPress Theme Updates
- WordPress Security Updates
- Monthly Website and Database Backup
- Spam Removal
- Up-time Monitoring
- Monthly Report
- 1 Hour of Content Updates Per Month
- 5 Working Days Maximum Response
Pro Maintenance Package
Geared towards growing businesses that need more frequent attention. Along with all the perks of the Standard package, the Pro includes weekly backups, security monitoring, content updates, and priority support to ensure your website is always in top shape.
- WordPress Plugin Updates
- WordPress Version Updates
- WordPress Theme Updates
- WordPress Security Updates
- Weekly Website and Database Backup
- Spam Removal
- Up-time Monitoring
- Monthly Report
- 4 Hours of Content Updates Per Month
- 3 Working Days Maximum Response
- Performance Optimisation
- Google Analytics report
Elite Maintenance Package
Our premium offering for enterprises or high-traffic websites. This package is the pinnacle of care and attention. It encompasses daily backups, 24/7 security surveillance, regular content updates, speed optimisation, immediate bug fixes, and a dedicated account manager for seamless communication.
- WordPress Plugin Updates
- WordPress Version Updates
- WordPress Theme Updates
- WordPress Security Updates
- Daily Website and Database Backup
- Spam Removal
- Up-time Monitoring
- Monthly Report
- 10 Hours of Content Updates Per Month
- 1 Working Day Maximum Response
- Performance Optimisation
- Google Analytics report
Website Maintenance FAQs
Why is website maintenance important?
Website maintenance ensures your site stays updated, secure, and running smoothly. Regular maintenance can boost performance, fend off cyber threats, and improve the user experience.
What if I need a service that's not listed in my package?
No worries! You can always request additional services. While they may not be covered within your current package, we can offer them at a competitive rate or discuss package upgrades.
What happens if my website goes down?
With our 24/7 monitoring, especially in the Pro and Elite packages, we'll be immediately alerted. We'll jump into action right away to determine the cause and work to get your site back up and running.
Can I switch between packages?
Of course! You can upgrade or downgrade your package based on your needs. Just give us a heads up, and we'll make the transition seamless.
How do I contact support?
Our friendly support team is available via email, phone, or chat. Response times vary based on your package, with Elite clients receiving priority support.
I have an e-commerce site. Which package do you recommend?
For e-commerce sites, we generally recommend our Elite package. Given the nature of e-commerce, frequent updates, top-notch security, and impeccable performance are crucial.
Do I have to sign a long-term contract?
We offer both monthly and yearly plans, depending on your preference. Our yearly plans come with some cost benefits, but we understand if you'd like to start off monthly and see how it goes.
How do content updates work?
Depending on your package, you can request a set number of content updates per month (e.g., blog posts, new product listings, etc.). Just send us the content, and we'll handle the integration and styling on your site.
What happens if my site gets hacked?
While our security measures significantly reduce the risk of hacking, no site is 100% immune. If such an unfortunate event occurs, our team will immediately work on identifying the breach, resolving the issue, and restoring your site.
- Testimonials
Our success, echoed by our clients
Our clients share their experiences of transformation and growth. Unfiltered feedback and the true testament to our service quality.
What a delight dealing with someone who took the time to get to know our business, meet with us and even brainstorm a couple of ideas. Wandering Willow helped us build our BRAND, not just our website.
Professional, qualified and absolutely a pleasure dealing with Deidre from Wandering Willow - She understand the customer and need, and places high value in delivering professional designs within time frames, and ensuring customers are satisfied with the designs delivered. Their pride and attention to detail in their work is evident, and always valued.
Wandering Willow has dramatically improved our CycleDelic website with their exceptional design over the past few years, receiving a tremendous response and enthusiasm from all of our satisfied customers. We are delighted to work with Deidre who is a top-notch professional in the industry, bringing her undeniable artistic talent and high-standard work ethic suited for clients seeking extraordinary designs. Her skills are invaluable, and we can confidently say that her expertise is an asset to whoever is fortunate enough to utilize her services.
On all occasions Wandering Willow have exceeded my expectations. From designing attractive dashboards to delivering on a well thought out communication plan - its been a pleasure dealing with Deidre and I look forward to doing so, more often in the near future.
Creative design work and a solid work ethic! Thank you for meeting and on many occasions surpassing my expectations each and every time!
Deidre has assisted me in setting up my website and I am most satisfied with the quality of her workmanship. She has also designed and printed my business cards entirely to my satisfaction. I have no hesitation in recommending her to anyone looking for assistance in these areas.
Deidre is one of those rare people in business who is reliable and on time. She keeps appointments, she sticks to agreed deadlines and her response to service is immediate. I highly recommend Deidre.
Deidre worked for me as a designer, designing Kodak campaigns, point of sale and packaging. During this time, she displayed many valuable qualities: She is a loyal and honest individual, and once she sets her mind to a task, she sees it through to completion. She has a fantastic creative flair and displays this in her ideas she proposes for campaigns. She is a great communicator and is able to raise and discuss issues and problems in a professional manner at all levels. Deidre is an extremely competent self-starter and has an excellent rapport with people of all ages. In closing, let me say I have no hesitation in recommending Deidre for any design work. I feel confident that she would provide you with excellent service.
Deidre is one of the most creative people I have ever met. She always takes an abstract brief and manages to come up with an innovative marketing or design concept which perfectly conceptualises my requirements. Whatever it is that I have required from a marketing point of view, Deidre is always the person I visit immediately for advice. Thanks Deidre, for all your hard work and dedication, I'm sure there are hundreds of other clients who will benefit from this dedication in the future.
Deidre designed our packaging for our range of water purification products. She is very dedicated to her craft, and produced excellent work for us. She is very professional and delivered 100% on her brief. We will not hesitate to use her skills and company again in the future.
If you're looking for exceptional creativity and on-time delivery, you should seriously consider Wandering Willow.
Previous
Next